PayGroup is the holding company for PayAsia, Astute One, TalentOZ and Payroll HQ. PayGroup is 100% focused on the fast growing HCM (Human Capital Management). All of the group companies are solution providers leveraging either multi-country Software with a Service (SwaS) or Cloud (SaaS) based platforms. They are using outsourcing as a way to accelerate the digitization of its clients while delivering best in class services at a price which provides a faster Return on Investment.

PayGroup operates in the Asia Pacific, Middle East & Africa regions. Its clients are primarily, multinational companies across 41 countries. For the Astute One business, recruitment agencies and casual / temporary workers business, are only in Australia and New Zealand, for now. PayGroup services over 1100+ client entities with more than 5.4 million+ client employee payslips, active users and transactions on an annual basis.


PayAsia is strategically headquartered in Singapore, with 183 employees located across 13 countries. Our clients are typically multinational companies, with a significant number of headquartered regionally in Singapore who have employees in multiple countries. We contract around ninety percent of our clients from Singapore for their regional delivery. Our contracts are for an initial 3-year period, with automated renewals. Our retention rate is over 95%. PayGroup operates as a trusted partner to deploy SaaS, together with providing a critical services element of Payroll and HR outsourcing, being SwaS (Software with a Service – equivalent to “BPO Services”). Included in our SwaS are banking and treasury services, lodgments of statutory, taxation, superannuation, pension, provident funds, and other social benefit submissions. Beyond the SwaS services, PayGroup’s SaaS HCM software “HROnline” supports clients in managing aspects of their employees’ life cycle, plus regional and mobile-enabled workflows for critical processes (such as employee and manager self-service, leave management and expense management). SwaS covers the provision of “Payroll Services” to businesses ranging in size from micro (<10 client employees) to large (>10,000 client employees), for delivery across 2 to 24 countries. “HCM Software Market” services including software solutions for human resources (HR) administration functions, expense management, electronic payslips, leave management, workflow and employee updates. These can be deployed in the “Cloud” to businesses of all sizes anywhere in the world.

Astute One

Astute Payroll Australia’s leading workforce management solution for complex workforces, automating the management of workforces – from placement to payroll and invoicing. The system integrates with a wide range of Recruitment Management Systems and GL Accounting Systems to deliver an end to end solution. Astute Payroll is a modern cloud-based system delivering a powerful, flexible, and easy to use solution that is accessed through any internet connection. The system supports all interactions between you, your permanent and contingent workforce, your suppliers, and your clients. Supporting custom branding (100% white labelled), the system ensures that your service is delivered through the best available technology – enhancing your company’s reputation and value to your clients and workforce.

Payroll HQ

Collectively the Payroll HQ team have over 100 years of payroll management experience. They know what businesses need to successfully manage their payroll operation and work side by side with their customers to make sure they are successfully set up on their platforms. With Payroll HQ you are not just outsourcing your payroll, you are also working with a partner that can help you making sure that your payroll is compliant with all state and federal legislation. Payroll HQ is headquartered in Sydney, Australia and provides a full SwaS payroll outsourcing solution for its clients, and processes in excess of 120,000 payslips per annum. Payroll HQ has over 100 current corporate clients including companies such as Alstom, BBC Studios and ASICS Oceania with high client retention.


TalentOz is a cloud based HCM software business with payroll modules for Malaysia and India. It has an innovative payroll and HCM product suite with leading end-user functionality, enabling businesses to unlock the full value of their workforce from all devices. It has a very strong track record of top-line growth since the development of it’s SaaS module-based platform. The outlook for PayGroup further commercialising TalentOz is extremely positive and there is significant market potential for the enlarged HCM SaaS product suite. It represents a differentiated and end-to-end product offering in a rapidly growing payroll and HR outsourcing market. TalentOz has a strong client book, comprising of 40 clients at the time of  acquisition by PayGroup, and operates with limited client concentration, with not one client accounting for less than 5% of its subscription fees.

How does PayGroup generate its Annual Repetitive Revenue (ARR)?

PayGroup generates ARR through both its SaaS, BPO, and treasury solutions. Our clients sign 3-year contracts and we are proud of our retention rate of over 95%. Our contracts have an automated renewal structure. The basis of the ARR is that it is derived from the number of payslips, active users or transactions for each client entity, subject to a minimum fee per client entity. The use of per payslip, per active users, and per transaction as the basis of calculation across each of the services and solutions is applied to each entity, protected by, a minimum fee in case of low volume in any given entity.

What is the Group’s geographical and client footprint?

5.4 m+








As at 31 March 2020

What are PayGroup’s key growth strategies?

The Group’s strategies for growth is to target:
  • Accelerated ARR growth by leveraging clients, adding services and countries, and additional HCM modules.
  • New client acquisition by recruitment of sales people in key markets.
  • Increase adoption of its Cloud solutions and improve operational efficiencies as a result of the planned investment.
  • Becoming a leader in the multi-country SwaS market by targeting and partnering with North American and European BPO providers who have a need for PayGroup’s services to address the fast-growing demand of their clients in the Asia Pacific region.
  • Implementation of treasury functions to facilitate faster processing and reduced transaction/foreign exchange fees for our clients.

Specialist multi-country service provider

PayGroup focuses on delivering solutions on a multi-country basis for multinational companies regardless of their employee size. While being able to service clients on a single country basis, is differentiated by its experienced management team and over a decade to act as a trusted partner for clients in managing their employees across multiple, complex jurisdictions. This multi-country service approach has been a core driver in client growth to date and supports PayGroup in adding new clients as well as referral alliances with North American and European HCM providers. These strategic partners are typically strong in servicing clients in their own region and need to partner for the Asia Pacific.