PayGroup is the holding company for PayAsia, Astute One and TalentOZ. PayGroup is 100% focused on the fast growing HCM (Human Capital Management). All of the group companies are solution providers leveraging either multi-country Software with a Service (SwaS) or Cloud (SaaS) based platforms. They are using outsourcing as a way to accelerate the digitization of its clients while delivering best in class services at an Asian price.
PayGroup operates in the Asia Pacific and the Middle East regions. Its clients are primarily, multinational companies across 39 countries. For the Astute One business, recruitment agencies and casual / temporary workers business, are only in Australia and New Zealand, for now. PayGroup services over 900+ client entities with more than 5 million+ client employee payslips.
PayAsia is strategically headquartered in Singapore, with 183 employees located across 13 countries. Our clients are typically multinational companies, with a significant number of headquartered regionally in Singapore who have employees in multiple countries. We contract around ninety percent of our clients from Singapore for their regional delivery. Our contracts are for an initial 3-year period, with automated renewals. Our retention rate is over 95%. PayGroup operates as a trusted partner to deploy SaaS, together with providing a critical services element of Payroll and HR outsourcing, being SwaS (Software with a Service – equivalent to “BPO Services”). Included in our SwaS are banking and treasury services, lodgments of statutory, taxation, superannuation, pension, provident funds, and other social benefit submissions. Beyond the SwaS services, PayGroup’s SaaS HCM software “HROnline” supports clients in managing aspects of their employees’ life cycle, plus regional and mobile-enabled workflows for critical processes (such as employee and manager self-service, leave management and expense management). SwaS covers the provision of “Payroll Services” to businesses ranging in size from micro (<10 client employees) to large (>10,000 client employees), for delivery across 2 to 24 countries. “HCM Software Market” services including software solutions for human resources (HR) administration functions, expense management, electronic payslips, leave management, workflow and employee updates. These can be deployed in the “Cloud” to businesses of all sizes anywhere in the world.
Astute Payroll Australia’s leading workforce management solution for complex workforces, automating the management of workforces – from placement to payroll and invoicing. The system integrates with a wide range of Recruitment Management Systems and GL Accounting Systems to deliver an end to end solution. Astute Payroll is a modern cloud-based system delivering a powerful, flexible, and easy to use solution that is accessed through any internet connection. The system supports all interactions between you, your permanent and contingent workforce, your suppliers, and your clients. Supporting custom branding (100% white labelled), the system ensures that your service is delivered through the best available technology – enhancing your company’s reputation and value to your clients and workforce.
TalentOz is a cloud based HCM software business with payroll modules for Malaysia and India. It has an innovative payroll and HCM product suite with leading end-user functionality, enabling businesses to unlock the full value of their workforce from all devices. It has a very strong track record of top-line growth since the development of it’s SaaS module-based platform. The outlook for PayGroup further commercialising TalentOz is extremely positive and there is significant market potential for the enlarged HCM SaaS product suite. It represents a differentiated and end-to-end product offering in a rapidly growing payroll and HR outsourcing market. TalentOz has a strong client book, comprising of 40 clients at the time of acquisition by PayGroup, and operates with limited client concentration, with not one client accounting for less than 5% of its subscription fees.
How does PayGroup generate its Annual Repetitive Revenue (ARR)?PayGroup generates ARR through both its SwaS and SaaS solutions. Our clients sign 3-year contracts and we are proud of our retention rate of over 90%. Our contracts have an automated renewal structure. The basis of the ARR is that it is derived from the number of employees of each client entity, subject to a minimum fee per client. The use of per employee per month (PEPM) as the basis of calculation is applied to the employee number and in instances where the employee count is below a set number of employees as agreed by PayGroup and the client entity, a minimum fee is levied. For our HCM software applications or modules, revenue is generated from the number of employees of each client entity on a monthly basis (i.e. PEPM).
What is the Group’s geographical and client footprint?
5 m+PAYSLIPS PROCESSED PER ANNUM
As at 31 March 2020
What are PayGroup’s key growth strategies?
- Accelerated ARR growth by leveraging clients, adding services and countries, and additional HCM modules.
- New client acquisition by recruitment of sales people in key markets.
- Increase adoption of its Cloud solutions and improve operational efficiencies as a result of the planned investment.
- Becoming a leader in the multi-country SwaS market by targeting and partnering with North American and European BPO providers who have a need for PayGroup’s services to address the fast-growing demand of their clients in the Asia Pacific region.
- Implementation of treasury functions to facilitate faster processing and reduced transaction/foreign exchange fees for our clients.